Polityka wysyłki

🌿 BEBEKCOZY – SHIPPING POLICY

At BebekCozy, every item is carefully handmade to order with love and attention to detail. We focus on quality and comfort for your little one’s earliest moments.

Processing Time

All orders are processed within 1–3 business days.
During busy periods or holidays, processing may take slightly longer.

Each item is individually handmade, carefully checked, and prepared before shipping.

Shipping Options

🧶 Standard Shipping (Free)

  • Processing time: up to 3 business days
  • Ideal for regular orders
  • Each item is handmade and prepared with care before dispatch

⚡ Express Shipping (Priority)

  • Processing time: up to 1 business day
  • Priority preparation and faster dispatch

Delivery Time (after dispatch)

Estimated delivery times:

  • Poland: 1–3 business days
  • European Union: 3–7 business days
  • International: 7–14 business days

Delivery times are estimates provided by carriers and may vary due to postal delays, customs, or local conditions.

Tracking

All orders include tracking. Tracking information will be sent once your order has been shipped.

Customs & Import Fees

International orders may be subject to customs fees or import taxes depending on destination country. These charges are the responsibility of the customer.


Order Processing

All orders are carefully prepared and handmade to order at BebekCozy.

Once an order is placed, we begin processing within 1–3 business days. This includes knitting, quality checking, and careful packaging before shipment.

During busy periods, processing time may be slightly extended, but we always prioritize quality over speed.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We can only accept changes or cancellations if the order has not yet been processed or shipped.

Once an order is in production or has been dispatched, we are unable to make changes.

Lost or Delayed Packages

Once your order has been shipped, it is handled by third-party carriers.

While we do our best to ensure timely delivery, delays may occasionally occur due to postal services, customs, or local conditions.

If your package appears delayed or lost, please contact us and we will assist in tracking it with the carrier.