Polityka zwrotu kosztów
🌿 BEBEKCOZY – RETURN & REFUND POLICY
We want you to feel confident shopping with BebekCozy.
Returns
We accept returns within 14 days of delivery for unused, unworn items in original condition.
To start a return, please contact us before sending any item back.
Return Conditions
To be eligible for a return:
- Item must be unused and in original condition
- Must be returned in original packaging
- Request must be made within 14 days of delivery
Non-returnable items
We cannot accept returns for:
- Custom or personalized items
- Items that have been worn or washed
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be processed back to your original payment method within a few business days.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. We will resolve the issue as quickly as possible.